CAREER OPPORTUNITIES

Available positions at Women’s Lunch Place.
Please send résumé and cover letter to hr@womenslunchplace.org

Position Summary:
The Housing Advocate works closely with guests of Women’s Lunch Place to access and maintain safe and affordable housing. Guests include women who are experiencing homelessness, housing instability, and poverty. The role includes strategizing appropriate housing placements as well as stabilizing existing tenancies to prevent homelessness. Duties include proactively outreaching to guests, offering regular office hours, accompanying guests offsite, delivering workshops, and collaborating closely with colleagues.

Reports to: Advocacy Manager
Direct Reports: Housing Intern and Housing Applications Volunteer
Exempt Status: Exempt    Position Status: Full Time

Responsibilties:
General:

  • Uphold the established Mission Statement and Core Values of WLP.
  • Attend meetings pertinent to this position at the WLP.
  • Work with other staff member to ensure professional operations in the shelter community.
  • Maintain guest, staff, volunteer and donor confidentiality.
  • Participate in WLP community holiday celebrations and events.
  • Create a safe and welcoming environment for guests, visitors and volunteers.

Housing Advocacy: 

  • Establish and cultivate supportive engagement and relationships with guests.
  • Provide effective and regular drop-in hours, scheduled appointments, timely responses to phone and email inquiries, and outreach in community dining room.
  • Facilitate and accompany guests to housing-related screenings and appointments, meetings with external providers or landlords, housing-court, and apartment viewings.
  • Housing Search: For women who are homeless or in unsuitable housing, strategize effective ways to access affordable and stable housing by referrals to partner agencies, determining where to apply (i.e. supportive housing, public housing, privately subsidized, new lotteries, vouchers, and market rate), conducting hands-on apartment searches for guests with vouchers, manage denials, access funds, and strengthen applicant candidacy by clearing up credit, CORI, and rental arrears.
  • Housing stabilization and homeless prevention: explain housing and eviction rights and responsibilities, advocate and support regarding eviction and landlord/tenant issues, work with legal aide, line up bill payors, provide utility advocacy, and address other causes of housing instability.
  • Advocacy and case management: assess strengths/needs, develop action plans in collaboration with guests, employ creativity and flexibility to meet objectives, and follow up until goals are met.
  • Respond to barriers to housing, such as court involvement, abuse, mental illness, benefits, finance, and other areas that impact ability to obtain or maintain housing.
  • Serve in a client-centered, strengths-based, and trauma-informed manner.
  • Promptly record accurate and professional meeting notes and information in Advocacy database.
  • Develop and maintain strong relationships with housing providers.
  • Partner with and support staff to facilitate housing placements and housing stabilization.
  • Maintain dedicated bulletin board for housing-related postings.
  • Provide weekly workshops related to housing and tenancy stabilization.
  • Supervise Housing Intern and Housing Application Volunteer(s).
  • Perform other duties and responsibilities as assigned by the Advocacy Manager.

Qualifications:

  • Bachelor’s degree, other corresponding experience may be substituted
  • At least one to two years’ experience providing housing-search or homeless-prevention case management
  • Two years’ experience working with low-income adults
  • Knowledge of affordable housing (including market, subsidized, and public housing), MA housing laws, and local housing resources available for low-income women
  • Ability to understand and communicate complex housing regulations and application process
  • Ability to respond to and prioritize multiple requests for assistance
  • Highly organized with attention to detail
  • Clear and professional writing skills
  • Positive, respectful, compassionate, non-judgmental attitude
  • Ability to set limits in a firm and respectful manner
  • Commitment to a team approach of working with staff members, volunteers, and guests
  • Computer skills – Microsoft, email, internet, Word, spreadsheets, data entry.
  • Experience in providing trauma-informed care preferred
  • Bilingual in Haitian Creole or Spanish preferred

Benefits:
The Women’s Lunch Place offers a rewarding work environment with competitive salary, generous benefits and a strong commitment to diversity in its workforce and programs. The Women’s Lunch Place does not discriminate based on race, color, gender, religion, national origin, sexual orientation, gender identity or disability.

Level of language proficiency:
Bilingual in Haitian Creole or Spanish preferred

Professional level:
None specified
Minimum education required:
4-year degree
How to apply:
hr@womenslunchplace.org

Click here for more information.

Location: Women’s Lunch Place Administrative Offices
Purpose of Position: Development Intern/Volunteers help further the mission of Women’s Lunch Place by providing support to Development staff and assisting with fundraising logistics.

Responsibilities: Specific Responsibilities
1) Fundraising Event Support
• Assist with logistics for signature events – Fall Spaghetti Dinner/Spring eat LUNCH give Luncheon
• Help to prepare sponsorship materials, solicitation letters, and donor lists
• Support the solicitation of silent auction and raffle items
• Prepare printed materials for events such as bid sheets & auction descriptions
• Assist with event-related errands such as permits & donation pick-up

2) Administrative Duties
• Assist with data entry and corrections for donor database
• Complete computer projects using Excel, Word, and Power Point
• Support admin with mailings, collecting mail, and pick-ups at the shelter

3) Specialized Projects – as available
• Interns may propose projects that utilize their special skills or fulfill an academic requirement. A project outline and academic supervision is necessary.

Qualifications:
• Proficiency with Microsoft Office Suite
• Ability to learn quickly and work independently

Benefits:
Opportunity to learn advanced skills in Word such as mail merge
• Opportunity to hone Excel and Power Point skills
• Learn entry-level database entry in Raiser’s Edge
• Learn entry-level email software Constant Contact
• On-the-job training and supervision provided by Development staff
• Access outside trainings hosted and/or coordinated by Women’s Lunch Place

Location: Women’s Lunch Place
Purpose of Position: The Housing intern assists the Housing Search Coordinator and Advocacy team by helping guests reach their housing search goals. Activities include researching and organizing housing opportunities, helping guests complete applications, and accompanying guests to Boston Housing Authority on Tuesday or Wednesday mornings.

Responsibilities:
The intern’s role is to:
• Familiarize oneself with the fundamentals of the different types of affordable housing.
• Hold walk-in hours to assist guests in filling out housing applications.
• Obtain guest’s five-year housing history to help them with the application process.
• Accompany guests to the Boston Housing Authority weekly to help guests receive applications.
• Assist guests to complete the BHA application once they have received it.
• Outreach to guests who need housing help in the WLP dining room for walk-in hours.
• Promptly record accurate/professional meeting notes and information in Advocacy database.
• Assist the Housing Search Coordinator with various housing projects.
• Connect oneself with different housing resources around the Boston area.
• Develop/maintain relationships with other providers and stay abreast of changes in programs.
• Attend housing workshops and other housing meetings.
• Update and maintain the database of current housing openings.
• Help the Resource Center maintain an up-to-date housing board for guests.
• Organize and execute possible independent projects regarding affordable housing.

Qualifications:
• Enrolled in accredited undergraduate college or university
• Interested in women’s issues surrounding poverty and housing access
• Ability to learn, work quickly, and take initiative
• Ability to set limits in a firm and respectful manner
• Ability to understand and translate complex housing info into simple and clear language
• Ability to respond to/prioritize multiple housing requests for assistance and remain organized
• Comfort working with people who are low income, homeless, mentally ill, marginalized
• Clear and effective professional writing skills
• Positive, respectful, non-judgmental attitude
• Good sense of humor
• Commitment to a team approach of working with staff members, volunteers, and guests
• Language skills (particularly Spanish and Haitian-Creole) are a plus
• Experience in housing and/or mental health advocacy preferred

Physical/emotional demands of position:
• Must be able to stand for at least 20 minutes and sit for 45 minutes
• Able to utilize a computer and phone
• Able to professionally navigate emotionally charged situations

Time Commitment:
• 12-16 hours weekly, at least one Tuesday or Wednesday morning a week (remaining times negotiable)
Benefits: Training and Support:
• WLP Advocacy training guide
• Observing and participating in advocacy meetings
• Weekly supervision with Advocate
• Monthly team meeting and/or group supervision when offered

Benefits:
• Gain valuable human service experience
• Make a direct impact in the lives of guests who need housing
• Develop assessment, counseling, and advocacy skills with a diverse population
• Meet for regular supervision and mentoring
• Learn about services and agencies that help people who are low income in greater Boston
Minimum age: 18

Location: Women’s Lunch Place
Purpose of Position: The Advocacy Intern meets with guests individually to provide supportive and effective basic advocacy services on Saturdays. Tasks may include assisting guests with applications for housing, employment, benefits; helping with ID vouchers; providing support for making phone calls; researching resources; related administrative tasks including entering accurate case notes and filing; and communicating to the Advocacy and Resource Center about ongoing guest needs to be addressed.
Tasks involve interviewing, active listening, assessing guest strengths and needs, offering choices, providing assistance, and referring more complex needs to WLP staff.

Responsibilities: Specific tasks:
With guests
• Establish and cultivate supportive and trusting relationships.
• Provide basic advocacy services on Saturdays through the drop-in model.
• Assist guests with applications for housing, employment, SNAP/food stamps, and Masshealth.
• Provide ID vouchers and birth certificate waiver letters
• Provide all interventions in a supportive manner, honoring confidentiality.
• Refer any complex guest needs to supervisor or other WLP staff.
Other
• Promptly record accurate notes and information in Advocacy database and in Google sheets.
• Communicate significant needs and updates to the Advocacy team to address in upcoming week.
• Meet with Supervisor weekly for supervision
• Satisfy requirements of your academic institution that are a part of the internship.
• Assist with related administrative duties such as filing, case notes, organizing information, researching resources such as job fairs, apartments, and community resources

Qualifications:
• Must be currently enrolled in a bachelor level program in social work, human services, psychology, or related field
• Ability to learn and take initiative
• Ability to set limits in a respectful manner
• Ability to respond to and prioritize multiple request for assistance
• Comfort working with people who are experiencing poverty, homeless, mentally illness, marginalization.
• Clear and effective writing skills
• Positive, affirming attitude
• Computer literacy
• Commitment to a team approach of working with staff members, volunteers, and guests
• Language skills, particularly Spanish and Haitian-Creole, are a plus

Physical/emotional/mental demands of position:
• Must be able to stand for at least 30 minutes and sit for 45 minutes
• Able to utilize a computer and phone
• Able to professionally navigate emotionally charged situations
• Critical thinking and problem-solving skills
• Organized to handle multiple guest needs, information, and competing demands

Time Commitment:
• 8-10 hours a week
• Availability during daytime hours
Benefits: Training and Support:
• WLP Advocacy training packet
• Observing and participating in advocate-guest meetings
• Weekly supervision

Benefits:
• Gain valuable human service experience
• Make a direct impact in the lives of guests of WLP
• Develop human service and social work skills with a diverse population
• Learn about services and agencies that help people who are low income in greater Boston
Minimum age: 18

Location: Women’s Lunch Place
Purpose of Position: The Bilingual Outreach Advocate is a fluent English + Haitian Creole speaker who engages with Women’s Lunch Place guests in need of care and services but are not accessing onsite advocacy or WLP or external services.  You must have a caring personality, patience and commitment to building trusting relationships with women who are struggling with poverty, housing, immigration, physical and mental illnesses, and other challenges.

Your role and objectives are to encourage and accompany women on their journey to achieve a sustainable healthier, happier and if possible, productive life. The work is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy. You will offer options and services to meet each woman’s needs through effective communication and offering available resources that result in positive outcomes. You will work in partnership with WLP direct care team and housing advocate, a partner community health worker, and with external providers.

Responsibilities:

  • Support WLP’s Mission Statement and Core Values.
  • Participate in Advocacy and Direct Care team meetings, staff trainings and meetings.
  • Work with and support direct care services for guests.
  • Maintain guest, staff, volunteer and donor confidentiality.
  • Participate in WLP community celebrations and events.
  • Support our safe and welcoming environment for all guests, volunteers and staff.
  • Proactively establish and cultivate trusting relationships with vulnerable guests in need of services.
  • Develop action plans based on guests’ needs and strengths and implement them as guests are ready and support the process until their goals are met.
  • Guide and support guests’ efforts towards safety, community, shelter, housing, legal assistance, public benefits, immigration, and recovery in mental health, substance use disorder, and trauma.
  • Provide interventions in a therapeutic manner, integrating client-centered and trauma-informed counseling techniques and other modalities as necessary (i.e. harm reduction, cognitive behavioral, art therapy, motivational interviewing).
  • Promptly record accurate and professional meeting notes in Advocacy database.
  • Develop and maintain positive relationships with external service providers.
  • Accompany guests to appointments, court proceedings, and other meetings as needed.
  • Participate in clinical supervision with Advocacy Manager.
  • Assist with guests or other needs as requested by Shelter or Advocacy Manager.

Qualifications:

  • Bachelor’s degree preferred but relevant education or experience also valued.
  • 2-4 years’ experience in related field with a preference for effective and measurable experience working with vulnerable women. Will work with and train the motivated candidate.
  • Skills and personality to engage with vulnerable women resistant to help
  • Positive, respectful, non-judgmental attitude
  • Experience and or understanding of challenges of mental illness, domestic violence, and substance use disorder
  • Motivational Interviewing skills that help someone move forward through stages of change
  • Experience with harm reduction techniques
  • Familiarity with trauma and its impact, both trauma-informed and trauma-specific
  • Willingness to establish partnerships with local hospitals, detox centers, respite care, crisis response, and short and long- term treatment programs
  • Resourceful identifying resources for low-income women
  • Ability to set limits with guests in a firm and respectful manner
  • Ability to effectively respond to and prioritize multiple requests for assistance
  • Professional writing skills
  • Proficiency in basic computer skills – Microsoft, email, internet, Word, spreadsheets, data entry.

Time Commitment:
• Full time

Benefits:
Women’s Lunch Place offers a rewarding work environment with competitive salary, generous benefits and a strong commitment to diversity in its workforce and programs. Women’s Lunch Place does not discriminate based on race, color, gender, religion, national origin, sexual orientation or disability.

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  • Special Event Volunteer
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